IT Service Desk Support

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 Abson Technologies provides 24×7 IT DSS support for your workplace ,We are tracking and resolving  technological issues of our customers with our IT help desk support .We create one point of contact (SPOC) for workers using IT devices so their issues are often addressed during a much effortless and faster way. While matching their requirements which increases productivity. Addressing both incident and repair requests, our Omni channel approach provides organizations one, undivided experience for his or her customers.

 

We helps in transforming your IT teams into the substantially efficient, providing splendid customer service. Offering visibility and centralized control in managing IT issues, our IT service desk helps in assuring that your organization don’t have to go through any outage .

Our support model provides penetration to enhance the performance score, monitors real-time user experience, and ensures that user can avail the resources to boost up their productivity.

Abson Technologies offer devoted remote service desk  also onsite solutions to get rid of any IT related obstacles along with smoother IT experience. We follow a primary Call Resolution (FCR) approach to make sure your issues or questions are addressed with the very first call itself, so your organization needs not to follow up

Abson Technologies Next’s service desk brings in 24×7 business application support(L1) supported SOPs. Offering global service desk support, our teams are well-resourced  and experienced to handle different service management tools available, including Service Now, Sapphire tools, and Summit tools.

 
Abson Technologies: https://www.abson.in/services-desk

 

 

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